Shipping policy
We ship worldwide, except for Russia, Ukraine and Belarus. If you can't find your country in the checkout, please get in touch with our Customer Service at: support@solitudemtg.com
As soon as the package has left the warehouse, you'll get an email with the tracking information so that you can follow your order more accurately. Please note that the delivery time may differ due to customs.
Countries not displayed on this site will get a calculated shipping cost in the checkout.
We don't stand for any custom, taxes, duties and collection fees and are not responsible for any additional charges that might be associated with importation.
For more information about potential fees, we kindly refer you to the transportation company or the customs in your country.
Please note that if your order is not picked up and sent back to us, you will get charged for any additional costs.
For our Norwegian customers, please read below:
You must pay VAT and any other taxes on goods you buy from abroad.
On 1 April 2020, the VOEC scheme (VAT On E-Commerce) took effect for foreign online shops and online marketplaces. As of this date, such businesses will collect Norwegian value-added tax (VAT) when you pay for goods that you have purchased online. Read more here.
In 2020, the NOK 3500 limit was removed for all goods. A transitional arrangement has been established which means that goods under NOK 3500 are exempt from the declaration obligation during the transitional period. There is still VAT on all goods from the first NOK after 1.4.2020. Read more here.
In practice, this means that the NOK 3500 limit remains in effect, and you do not have to pay import duty on such shipments.
If you are going to shop online from abroad for more than NOK 350 you can calculate how much you have to pay in customs duty and fees with the import calculator here.